When talking about performance, financial aspects come first. Besides that, when organizational performance is the main subject, redesign of the processes, inputs and outputs analysis are various ...aspects taken into consideration. Financial indicators such as return of investment and earnings per share are no longer enough. Nowadays, process measurement, change management initiatives, risk analysis, stakeholder engagement, innovative financial measures, people learning and development, organizational culture orientation toward global trends, as well as KPI’s commitment are dimensions and future perspectives of the new approach of organizational success. This research will present the way an instrument as Balance Scorecard can secure competitive advantage and improve organizational performance by linking strategic goals, operational performance indicators and stakeholder’s enlarged participation. The research methodology questioned the perception related to balance scorecard main directions within companies belonging on the automotive and manufacturing industry. The four dimensions of Original Balance Scorecard model – financial perspective, customer perspective, internal business perspective and innovation and learning perspective – applied at all levels within the organization generate better measurable results, with a positive impact on people engagement and responsibility. The new proposed dimension, stakeholders’ participation gives substance on organization’s way of defining its purpose on the societal market that it belongs to.
This study aims to analyze the development of performance measurement systems at PT Malindo Feedmill Tbk and to find out the application of Balance Scorecard as a performance measurement system at PT ...Malindo Feedmill Tbk. This performance measurement is seen from a financial and non-financial perspective. This research was obtained from interviews, distributing questionnaires and observations. Data collection uses primary and secondary data. Primary data obtained from respondents of employees and customers of PT Malindo Feedmill Tbk. Secondary data is obtained from the annual report of PT Malindo Feedmill Tbk. Analysis and interpretation of non-financial terms are said to be good. While in terms of nonfinancial, although there is a fluctuation of financial ratios, it can be said to be quite good.
The paper proposed a Fuzzy Multiple Criteria Decision Making (FMCDM) approach for banking performance evaluation. Drawing on the four perspectives of a Balanced Scorecard (BSC), this research first ...summarized the evaluation indexes synthesized from the literature relating to banking performance. Then, for screening these indexes, 23 indexes fit for banking performance evaluation were selected through expert questionnaires. Furthermore, the relative weights of the chosen evaluation indexes were calculated by Fuzzy Analytic Hierarchy Process (FAHP). And the three MCDM analytical tools of SAW, TOPSIS, and VIKOR were respectively adopted to rank the banking performance and improve the gaps with three banks as an empirical example. The analysis results highlight the critical aspects of evaluation criteria as well as the gaps to improve banking performance for achieving aspired/desired level. It shows that the proposed FMCDM evaluation model of banking performance using the BSC framework can be a useful and effective assessment tool.
The research objective is to explain the success of organizational transformation in improving performance. A Balanced Scorecard is used to direct the achievement of organizational performance. Data ...is analyzed by quantitative descriptive. The results show that the effectiveness of organizational transformation begins from a learning and growth perspective that emphasizes the competence of human resources as agents of change that impact internal business processes more productively. The capacity of marketing and services is getting better so it contributes significantly to increasing revenue. Organizational transformation also brings a big change in the mindset of organizational members, from bureaucracy to entrepreneurship.
Abstrak
Penelitian ini bertujuan untuk menjelaskan keberhasilan transformasi organisasi dalam meningkatkan kinerja organisasi di Balai Inseminasi Buatan Singosari. Balance Scorecard digunakan untuk mengungkap capaian kinerja organisasi. Metode analisis data menggunakan deskriptif kuantitatif. Hasil penelitian menunjukkan bahwa efektivitas transformasi organisasi diawali dari perspektif pembelajaran dan pertumbuhan yang menekankan pada kompetensi sumber daya manusia sebagai agen perubahan yang berdampak pada proses bisnis internal secara lebih produktif. Kapasitas pemasaran dan layanan menjadi semakin baik sehingga berkontribusi signifikan pada peningkatan pendapatan transformasi organisasi juga membawa perubahan besar atas mindset anggota organisasi, dari birokrasi menjadi wirausaha.
Purpose: Government-sponsored Youth Empowerment organisations (GSYEOs) are designed to skill, prepare, and empower the youths toward poverty eradication, formal employment, and self-reliance. ...However, poverty and unemployment among the youths in Kenya seem to be on an onward trajectory, and yet scarce research has been conducted on the influence of strategic direction on the performance of GSYEOs. This study examines the influence of strategic direction and the performance of GSYEOs in Kenya, which is anchored on strategic leadership theory and measured using the Balance Score Card framework. Design/Methodology/Approach: A descriptive research design was utilized and a random sample of five GSYEOs with a total population of 1089 employees was adopted, and a sample of 109 was derived. Correlation analysis results show that strategic leadership and organisational performance were positively and significantly correlated (r=0.661; P-value <0.05). Results from simple linear regression showed that 43.6% was a good fit for the organisational performance (R squared =0.436, R= 0.661). Implications/Originality/Value: The study recommends that GSYEO’s leadership encourage strategic direction implementation through adequate budget allocation.
Purpose: Government-sponsored Youth Empowerment organisations (GSYEOs) are designed to skill, prepare, and empower the youths toward poverty eradication, formal employment, and self-reliance. ...However, poverty and unemployment among the youths in Kenya seem to be on an onward trajectory. Yet, scarce research has been conducted on the influence of strategic direction on the performance of GSYEOs. This study examines the influence of strategic direction and the performance of GSYEOs in Kenya, which is anchored on strategic leadership theory and measured using the Balance Score Card framework. Design/Methodology/Approach: A descriptive research design was utilised, a random sample of five GSYEOs with a total population of 1089 employees was adopted, and a sample of 109 was derived. Simple analysis results show that the relationship between organisational performance and Human Resource Development is statistically significant as (p<0.05), 65.0% of the variation in the organisational performance can be explained by the regression model (R2=0.65, ΔR2=0.644, F(1,64) =118.748, P<0.05). Results showed that that 65% was a good fit for the organisational performance. Implications/Originality/Value: The study recommends that the Government of Kenya allocate and prioritise funding for capacity building in Government-Sponsored Youth Empowerment Organizations.
Nowadays, corporation efficiency measurement is a modern and important trend in various disciplines, such as accounting, finance and especially marketing. The main purpose of this research is to find ...out whether and to what extent does a systematic approach to financial performance measurement, analysis and evaluation, as well as other non-financial types of performance caused by them and related to them contribute to higher corporate efficiency. The traditional efficiency measurement model is based on the traditional financial statements and financial performance criteria. The accounting criteria have been largely implemented in corporate financial analyses, and it can be significant for business portfolio management, i.e. capital allocation and reallocation, disinvestment, credit rating assessment and analysis, key area identification in strategic decision making, etc. However, successful business operations and effective strategic decision making demand a complex approach to modelling a measurement system for the usage of resources. Therefore, an efficient measurement system demands multidisciplinary theoretical and methodological knowledge for the choice and construction of the most appropriate analytical model. This is why factor approach is necessary in addition to the integral approach for the indicator measurement of corporate resources usage. Only a carefully conceptualized and implemented system of efficiency measurement, focusing on the analysis of relevant factors, can be an important instrument triggering strategic changes in corporate business activities.
In today's business environment, sustainability is a trend which can allow companies to implicate social, economic and environmental pillars to the strategy and management of the company. Although ...the sustainability concept is not new, many organizations still do not know how to implement or measure its outputs. This study aims to look closer to sustainability issue as a fifth pillar of the balanced scorecard which combines financial and nonfinancial issues into a comprehensive performance management system. Balance scorecard was being adopted by companies all over the world to implement corporate strategy, thus it can be considered as a bridge to implement sustainability strategy and link corporate sustainability objectives with actions and performance outcomes.
The present study is implemented to identify indicators and to provide an optimal evaluation method in recreational-sports pools. The present study is considered practical in purpose, and survey in ...collecting data. Firstly, by bibliometric research and five professional experts’ interviews, 91 indicators were identified for evaluating recreational-sports pools. Secondly, in terms of 4 components or perspectives in the Balanced Scorecard, 57 indicators were established (internal processes (10 indicators), customer (22 indicators), growth and learning (19 indicators), and financial (6 indicators)), from focal group’s output which was comprised of 4 prominent professors. The structure was confirmed based on 333 individuals’ opinions in the statistical population by employing factor analysis. In order to rate the pools studied, the gray clustering analysis method was applied followed by the structure of the balanced scorecard confirmed. Principally, 20 homogenous recreational-sports pools were investigated in 15 city regions and boundaries of provinces in Isfahan, Sepahan Shahr, and Baharestan. Based on data analysis and rating of each case study, Araman, Absar, Enghelab, Morvarid, and Golsar pools were ranked first to fifth, respectively. Furthermore, the main purpose of the present study based on calculated indicators is to propose a practical method to provide an accurate evaluation of sports pools.
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