The cruise industry is a highly concentrated business in terms of players and markets. Vessel deployment strategies and itinerary design by cruise operators are primordial and are affected by market ...and operational considerations. This paper focuses on capacity deployment and itineraries in two major cruise markets: the Caribbean and the Mediterranean. We argue that the cruise industry sells itineraries, not destinations, implying a level of flexibility in the selection of ports of call, but still bound to important operational considerations. The paper also reveals that the two cruise markets are not functioning independently but are interconnected in an operational manner, particularly through the repositioning of vessel units to cope with variations in seasonal demand among the regional markets.
► The cruise industry offers itineraries which can be more effectively sold if they include some specific destinations. ► Ports of call selection and routing is fundamental to commercial success. ► Provides the first comprehensive maps of the cruise port system ever published. ► Provides a deeper understanding of ship deployment and port of call choice strategies of cruise lines.
•Rapid increases in cruise tourists and port construction have been observed in China.•This study conducts a thorough review of cruising studies published in top English tourism and hospitality ...journals and eminent Chinese journals.•Comparisons of English with Chinese cruise tourism literature are provided.•Significant study trends and possible knowledge gaps are discussed to present awareness for future research.
The concept of cruise tourism should be examined given the rapid growth of this segment of travel worldwide. Rapid increases in cruise tourists and port construction have been observed in China, but systematic research on cruise tourism in China remains unavailable. Hence, this study conducts a thorough review of cruising studies published in top English tourism and hospitality journals and eminent Chinese journals. A content analysis of 62 cruising studies in English and 26 cruising-related articles in Chinese identifies trends in research and methodology and the differences between English and Chinese cruise tourism literature. Significant research topics and methodology trends are discussed and future research directions are also presented.
In search of ‘a research front’ in cruise tourism studies Vega-Muñoz, Alejandro; Arjona-Fuentes, Juan M.; Ariza-Montes, Antonio ...
International journal of hospitality management,
February 2020, 2020-02-00, Letnik:
85
Journal Article
Recenzirano
•This study provides an important view of cruise tourism studies.•A scientometric analysis of publications about cruise tourism is conducted.•Diverse information about cruise tourism studies is ...provided.
This article aims to provide a critical view of the global scientific production involved in cruise tourism study. Global references in this field were identified and emphasised for managing existing data to establish ‘bridges’ among researchers. Scientometric analysis was conducted on publications about cruise tourism in mainstream journals integrated into Web of Science. This methodology enabled us to identify current topics, relevant journals, authors, institutions, profitable countries, ‘visible’ and ‘invisible’ collaborative colleges and the research areas considered as the epicentre of the cruise tourism debate. A significant contribution of this work is the use of indicators at the three levels of scientometric complexity, i.e. scientific activity, impact and relational character.
We use a unique multi-method natural experiment to measure economic, social, and environmental impacts of cruise tourism on a local community. Through the measurement of multidimensional indicators ...before and after the opening of a cruise ship port, and using control groups, we compare community impacts with greater detail and control than previous studies. Although theory and industry multiplier estimates predict gains in employment, income, and related measures, we find little evidence of improvement. The ability of the local population to provide for necessities and obtain sufficient food worsened, corruption increased, and there were substantial negative environmental impacts. One observed benefit to communities was a decrease in crime due to an increase in government expenditure on policing. Our results show that in low taxation and regulation environments with an absence of community development and involvement initiatives, large cruise tourism projects can fail to provide benefits for local populations.
•Measures community local impacts of cruise tourism.•Unique methodology using natural experiment and multi-method approach.•Measures multidimensional social, cultural, economic, and environmental impacts.•Cruise tourism fails to benefit community in tow-taxation, low-regulation environments.•Recommend investment in local community assets before initiation of tourism.
El turismo de cruceros representa el segmento del mercado turístico internacional que mayor crecimiento ha experimentado en las últimas décadas. Una realidad que ha llevado a que las Administraciones ...Públicas lo cataloguen como un producto clave. Este trabajo de investigación tiene como objetivo analizar la competitividad territorial en el turismo de cruceros de los puertos localizados en el ámbito del Atlántico occidental Ibérico. Mediante un análisis de carácter empírico, basado en la aplicación de técnicas de regresión de panel, dibujamos la realidad territorial de los puertos de este espacio geográfico a la hora de atraer cruceros turísticos a sus instalaciones. Un análisis que nos habla de crecimiento y de menor competitividad de los puertos gallegos con respecto a los puertos de Leixões y Lisboa que confluyen en el mismo espacio marítimo.
This paper compares two Arctic cruise destinations - Ísafjörður in Iceland, and Qaqortoq in Greenland - focusing on stakeholders' perceptions of the sustainability of cruise tourism, and how they are ...managing the development of the industry in the context of imbalances in power between place-bound local stakeholders and global cruise lines. Drawing on interviews with local stakeholders, the paper argues that destination development stage and the relative importance of land-based tourism frame the ways in which stakeholders perceive the sustainability of cruise tourism. While there were differences in the emphasis placed on environmental, socio-cultural and economic aspects of sustainability in each destination, there were similarities in the ways in which stakeholders conceptualised relations between the different aspects in terms of trade-offs and competition, together with a lack of a holistic perspective and concern about economic dependence on global cruise lines. The findings suggest that intergovernmental agreements are needed to address regulatory issues and that national coordination may help to improve collaboration between destinations.
This paper aims at segmenting cruise passengers in order to identify passengers' profiles according to their behavior at destination. Through an integrated use of traditional survey instruments and ...of GPS technologies, a set of indicators for the analysis of passengers' mobility at destination is proposed. Data collected in the port of Palermo are used in order to investigate space-time activities of cruise passengers at the destination. Monothetic Analysis is used in order to segment passengers according to their behavior at destination, and groups are then compared in terms of socio-demographic characteristics and other variables collected through questionnaire-based survey. Results identify seven different broad patterns of activity, and indicate that several socio-demographic characteristics and other features of passengers seem to be associated with movement patterns at destination. A better knowledge of cruise passengers' behavior at destination is a fundamental pre-requisite in order to better serve visitors' needs and meet their expectations.
•An integrated use of traditional survey and of GPS technologies is proposed.•A set of synthetic measures for the analysis of cruisers' mobility is presented.•A methodology for the analysis of cruisers' behavior at destination is described.•Cruisers are segmented and association with socio-demographic profile is evaluated.•Knowledge of cruisers' behavior is essential for destination management.
•The growth of the cruising sector in mainland China is summarized.•Characteristics of Chinese cruise passengers are reported.•Various cruise policy documents are introduced.•The cruise port system ...in this country is highlighted.•Some issues, challenges and relevant managerial implications are discussed.
The cruise industry has evolved considerably and in recent years emerged to become one of the most rapidly developing segments of the global tourism industry, with millions of passengers cruising each year. On a global basis, the cruising sector is overwhelmed by North America. During recent years above average growth rates are reported in emerging cruise markets in the Asia Pacific region. As one of the core elements of the Asian cruise market, China is undergoing rapid growth in terms of both cruise ship visits and cruise tourists. However, limited research has been undertaken in regard to growth of cruising industry in China. The purpose of this article is to report current development of the cruise industry in mainland China. First, we briefly provide an overview of the worldwide cruise industry. Then, we summarize the history and the growth of the cruising sector in China; report characteristics of Chinese cruise passengers and compare them with others; highlight information on geographical distribution, berthing capacity and cruise business performance of each cruise port along China's coastlines; and introduce various cruise policy documents issued by Chinese governments. Finally, we discuss some issues, challenges and relevant managerial implications for developing this niche form of tourism in this country.
The cruise industry has become one of the most rapidly developing segments of the entire tourism market. Although, globally, the cruising sector is comprised of predominately North American and ...European companies, the Asia Pacific region's cruise industry has reported exciting growth rates in recent years. Especially in an emerging cruise market, it is critical to continuously attract potential cruisers by improving service quality and tourist satisfaction. The purpose of this article is to evaluate cruiser satisfaction with shore excursions or activities through an empirical study on a China-Japan itinerary starting from Shanghai Wusongkou International Cruise Port in China. First, we identify a satisfaction index system based on a broad literature review. Based on data collected from a questionnaire distributed to cruisers embarking from Shanghai, we use a multiple criteria decision-making method to evaluate and identify the gaps between the cruisers' average satisfaction and the aspired level of satisfaction with various criteria for a high-quality shore experience are identified. Finally, we propose some managerial implications for ports of call working to improve the quality of their shore excursions and activities. The results derived from the current study could significantly contribute to cruise itinerary planning.
•This article offers a case study on the China-Japan cruise itinerary starting from Shanghai, the largest cruise port in China.•An index system is established for evaluating Chinese cruisers' satisfaction with shore experience.•The gaps between the cruisers' average satisfaction and the aspired level of satisfaction with various criteria for a high-quality shore experience are identified.•Improving the quality of shore excursions and activities to enhance cruise liners competitive advantages are provided..
