Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in ...citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. Co-Production and Co-Creation: Engaging Citizens in Public Services offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science, service management, sociology and voluntary sector studies.
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic ...government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society.
This book examines e-government's potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Why do some governments improve public services more effectively than others? Through the investigation of a new era of administrative reform, in which digital technologies may be used to facilitate ...citizens' access to the state, Jennifer Bussell's analysis provides unanticipated insights into this fundamental question. In contrast to factors such as economic development or electoral competition, this study highlights the importance of access to rents, which can dramatically shape the opportunities and threats of reform to political elites. Drawing on a sub-national analysis of twenty Indian states, a field experiment, statistical modeling, case studies, interviews of citizens, bureaucrats and politicians, and comparative data from South Africa and Brazil, Bussell shows that the extent to which politicians rely on income from petty and grand corruption is closely linked to variation in the timing, management and comprehensiveness of reforms.
Many fear that democracies are suffering from a legitimacy crisis. This book focuses on 'democratic deficits', reflecting how far the perceived democratic performance of any state diverges from ...public expectations. Pippa Norris examines the symptoms by comparing system support in more than fifty societies worldwide, challenging the pervasive claim that most established democracies have experienced a steadily rising tide of political disaffection during the third-wave era. The book diagnoses the reasons behind the democratic deficit, including demand (rising public aspirations for democracy), information (negative news about government) and supply (the performance and structure of democratic regimes). Finally, Norris examines the consequences for active citizenship, for governance and, ultimately, for democratization. This book provides fresh insights into major issues at the heart of comparative politics, public opinion, political culture, political behavior, democratic governance, political psychology, political communications, public policymaking, comparative sociology, cross-national survey analysis and the dynamics of the democratization process.
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As ...such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.
Suspendu depuis de nombreuses années en Allemagne, l’impôt sur la fortune a été supprimé et remplacé par un impôt sur la fortune immobilière au début du mandat d’Emmanuel Macron. Comment un impôt ...réputé difficile, voire impossible à supprimer a-t-il fini par disparaitre ? Afin de répondre à cette question, ce livre se concentre sur les batailles autour de l’ISF et les modalités du travail de représentation à l’Assemblée nationale et au Bundestag, jusqu’en 2017. S’appuyant sur des approches empiriques complémentaires, cette enquête entend expliquer comment les députés des deux pays représentent les puissants, les groupes dominants.
A new synthesis of public administration Bourgon, Jocelyne
A new synthesis of public administration,
c2011, 20110926, 2011, 2011-09-25, 2011-09-26, Letnik:
81
eBook
A study of how public service has changed in this new era of interconnectedness.
A state-of-the-art, one-stop resource, Public Administration in South Asia: India, Bangladesh, and Pakistan examines public administration issues and advances in the Indian subcontinent. The book ...fulfills a critical need. These nations have the largest public administration programs in South Asia, yet existing knowledge on them is fragmented at best. Bringing together leading scholars from these countries, this book provides both an insider perspective and a scholarly look at the challenges and accomplishments in the region. Focusing on the machinery of government, the book explores questions such as:
What is the history of public administration development?
How are major decisions made in the agencies?
Why are anti-corruption efforts so much a challenge?
What is the significance of intergovernmental relations?
What is the success of administrative reform?
What are examples of successful social development programs?
How successful is e-government, and what are its challenges?
Why is civil service reform difficult to achieve?
How is freedom of information being used as a means to combat corruption and invoke grassroots activism?
What can be learned from the successes and failures?
While public administration practice and education have become considerably professionalized in the last decade, a sufficiently in-depth and well-rounded reference on public administration in these countries is sorely lacking. Most available books tackle only aspects of public administration such as administrative reforms, civil service, economic developments, or public policy, and are country specific. None provide the in-depth analysis of the sphere of public action in South Asia found in this book. It supplies an understanding of how public administration can be either the source of, or solution to, so many of the problems and achievements in the Indian subcontinent.
Meghna Sabharwal is an Assistant Professor in the School of Economic, Political and Policy Sciences at the University of Texas at Dallas where she teaches human resource management. Her research interests are focused on workforce policy as it relates to job satisfaction, productivity, and diversity. Her expertise lies in studying these issues with special attention to the scientific enterprise of the United States. Her work is published or forthcoming in academic journals such as Public Administration, Review of Public Personnel Administration, The Social Science Journal, Journal of Women and Minorities in Science and Engineering, Government Information Quarterly, and Research in Higher Education. Her book chapter about gender differences in scholarly productivity of faculty in public administration and policy will be published in late 2010. She received her doctorate in public administration from Arizona State University, and worked as a postdoctoral research fellow at the City College of New York, City University of New York before joining the faculty at the University of Texas at Dallas.
Evan M. Berman is university chair professor at the National Chengchi University (Taipei, Taiwan) Doctoral Program in Asia-Pacific Studies, and the Department of Public Administration. He is recognized among the most productive scholars of his generation. He is also the editor-in-chief of the American Society for Public Administration's (ASPA) book series in public administration and public policy (Taylor & Francis) and senior editor of Public Performance & Management Review. His areas of interest are public administration performance, human relations and motivation, and emerging forms of governance. He has published in the leading journals of the discipline. He is also editor-in-chief of the third edition of the Encyclopedia of Public Administration and Public Policy (2007). Before joining NCCU, he was the Huey McElveen Distinguished Professor at Louisiana State University, past recipient of a Distinguished Fulbright Scholarship at Yonsei University (Seoul, South Korea), and taught at the University of Central Florida (Orlando) and the University of Miami. He has previously served as a policy analyst for the National Science Foundation and as a consultant to the National Academy of Sciences and U.S. Congress.
Public Administration in South Asia, Meghna Sabharwal and Evan M. Berman India History and Context of Public Administration in India, R.K. Mishra Public Policy Processes and Citizen Participation in India, Dolly Arora Intergovernmental Relations in India, Rekha Saxena Public Service Ethics in India, Sangeeta Sharma Freedom of Information in India, Rumki Basu Administrative Reforms in India, Mahendra Prasad Singh Civil Service System and Reforms in India, Krishna K. Tummala e-Government in India, Mohammed Badrul Alam Bangladesh History and Context of Public Administration in Bangladesh, Mohammad Mohabbat Khan Public Policy Processes and Citizen Participation in Bangladesh, Salahuddin M. Aminuzzaman Public Service Ethics and Corruption in Bangladesh, Mobasser Monem and Hasan Muhammad Baniamin Freedom of Information in Bangladesh: Policy Dynamics, Present State, and Challenges, Pranab Kumar Panday and Golam Rabbani Administrative Reforms in Bangladesh, Nazmul Ahsan Kalimullah, A.K.M. Reazul Hassan, and Mohammad Golam Kebria Sarkar Civil Service System and Reforms in Bangladesh, Mohammad Mohabbat Khan and Mohammad Ashraful Haque e-Government in Bangladesh: The Dawn of Citizen-Centric Public Administration? Noore Alam Siddiquee Public Agencies Initiatives for Social Development in Bangladesh, Quamrul Alam Pakistan History and Context of Public Administration in Pakistan, Muneer Ahmad Public Policy Processes and Citizen Participation in Pakistan, Mohsin Bashir Intergovernmental Relations in Pakistan, Muhammad Amjad Public Service Ethics in Pakistan, A.R. Jafri Administrative Reforms in Pakistan, Muhammad Zafar Iqbal Jadoon and Nasira Jabeen Civil Service System and Reforms in Pakistan, Nasira Jabeen and Muhammad Zafar Iqbal Jadoon Sri Lanka History and Context of Public Administration in Sri Lanka, A.M. Navaratna-Bandara
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