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Alegre, Joaquín; Garau, Jaume
Annals of tourism research, 2010, 2010-1-00, Letnik: 37, Številka: 1Journal Article
Satisfaction surveys usually include evaluations of different destination attributes on an ordinal scale. On such a scale, the mid-point of which is indifference, the tourist can express his/her satisfaction or dissatisfaction with each attribute. In this study it is suggested that some of the tourists’ negative or unsatisfactory experiences need to be defined within a specific context of evaluation. An analysis is made of the differences and the complementary nature of the concepts and measurements of satisfaction and dissatisfaction during the holiday experience. This paper examines the impact of the satisfaction- and dissatisfaction-based evaluations on both the tourists’ overall satisfaction and their intention to return to the destination.
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Dostop do baze podatkov JCR je dovoljen samo uporabnikom iz Slovenije. Vaš trenutni IP-naslov ni na seznamu dovoljenih za dostop, zato je potrebna avtentikacija z ustreznim računom AAI.
Leto | Faktor vpliva | Izdaja | Kategorija | Razvrstitev | ||||
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
Baze podatkov, v katerih je revija indeksirana
Ime baze podatkov | Področje | Leto |
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Povezave do osebnih bibliografij avtorjev | Povezave do podatkov o raziskovalcih v sistemu SICRIS |
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Vir: Osebne bibliografije
in: SICRIS
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