Why CRM doesn't work : how to win by letting customers manage the relationship

ALL libraries (COBIB.SI union bibliographic/catalogue database)

Why CRM doesn't work : how to win by letting customers manage the relationship

Newell, Frederick, 1926-

Type of material - profess. monogr

Publication and manufacture - London : Kogan Page, 2003

Language - english

ISBN - 0-7494-3947-5

COBISS.SI-ID - 16432358

Keep searching

Author
Newell, Frederick, 1926-

Availability in libraries

Library/institution	City	Acronym	For loan	Other holdings
EF, Central Economic Library, Ljubljana	Ljubljana	CEKLJ	outside loan 1 cop.

Access to the JCR database is permitted only to users from Slovenia. Your current IP address is not on the list of IP addresses with access permission, and authentication with the relevant AAI accout is required.

Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Newell, Frederick, 1926-

Source: Personal bibliographies and: SICRIS

The material from the parent unit is free. If the material is delivered to the pickup location from another unit, the library may charge you for this service.

Pickup location	Material status	Reservation

Upload image

Shelf entry

Adding material to shelf was successful.

Adding material to shelf failed.

It was not necessary to add the material to the shelf.

Permalink

E-mail

Impact factor

Select the library membership card:

DRS, in which the journal is indexed

Select pickup location:

Material pickup by post

Notification

Citations

Subject headings in COBISS General List of Subject Headings

Select pickup location

Reservation was successful.

Reservation failed.

Reservation...

Bibliographic data

Number of loans

Loan was successful

Loan failed

Loan was successful

Loan failed

Loan was successful

Loan failed

Loan was successful

Loan failed

Theme